Description: Maintain and develop BioCatch’s global IT assets: Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc. Work closely with our suppliers, make orders, and manage the inventory. Run a high-class efficient help desk to support our hardworking end-users and delight them with everything they need. Work closely with Cloud Ops and Security teams to implement our access policy MDM (Jamf, Intune): configure users & devices policy, compliance policy, etc. Monitor network performance (availability, utilization, throughput, QoS, latency, etc.) Systems’ implementation projects. Our technology stack includes: Office 365, AD (Hybrid with Azure AD), Mac OS, Windows, Office 365, networks (VLAN, NPS, VPN, RADIUS, firewall), WSUS, WDS, Wi-Fi, Ubuntu, Virtualization VMWare.