תיאור המשרה
Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.
Armis is a privately held company headquartered in California.
The Armis Resident Engineer will be responsible for full platform management, including, but not limited, to the following activities:
What You'll Do:
Work in collaboration with the Armis TAM and Armis CEM to refine and translate complex requirements and execute on best practice solutions
Ensure operational uptime of customer platform by performing health checks
Ensure the customer deployments and configurations align with business use cases as defined by the TAM and drive Armis adoption and implementation plans
Learn and understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector
Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
Provide technical subject matter expertise where applicable according to the Resident Engineer area(s) of proficiency
Apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
Provide technology/product training and intellectual property material as needed
Effectively use moderate to sophisticated lab setups to recreate and solve problems.
Submit complete and accurate bug reports in your area of expertise.
Determine root cause and resolution for previously unknown problems.
Interact across TAM/CSM/Sales teams and development teams at peer level.
Analyze logs and events from the solution and provide threat analysis reports, providing input and direction as applicable.
Build custom security policies and application signatures; Interact with the Armis TAMs to troubleshoot and diagnose cases
Mitigate web-based threats in a timely manner;
Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews
דרישות התפקיד
Qualifications:
5+ years experience as full-time onsite Resident Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
3+ years experience working in Security/IT?Healthcare/ICT/Commercial sectors
Applied knowledge of the Networking industry, products, and protocols.
Track record of successful problem solving and delivering known solutions with a high level of customer happiness.
Experience analyzing, use and configuring medium to enterprise networks.
Ability to work effectively in an interrupt driven environment and provide mentorship to other members of the work group.
Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 4 to 8 years related experience.
Technical Skills
B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
Understanding of API based security and compliance standards
Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux / CentOS)
Security Certificates, SSL, TLS
Resident Engineer
הגשת מועמדות מותנית באישור נציג משאבי אנוש. אם טרם קבעת ראיון, עשה זאת דרך האזור האישי
היקף משרה
מלאה
מודל עבודה
עבודה מהמשרד
תחום
מהנדס